Koclave's unrivaled expertise

Empowering you to expand your reach, conquer new markets, and seize growth opportunities.

Our Services

What do we do

We help solve the challenges fronted by fast-growing and disruptive companies. We are committed to supporting the unicorns of tomorrow by offering extensive service experience, sales, marketing, and back-office support. We are unbeatable when it comes to Business Process Management and Contact Center solutions.

Driving tangible results for your business is our business

Tighten your belts to supercharge your marketing efforts and witness a remarkable conversion growth rate. Our Contact Center strategy has been meticulously refined over the past 10+ years of management experience. By leveraging our expertise, you can expect to witness an impressive up to 20% increase in your conversion rates.

Driven by Strategy, Guided by Insight

Why settle for average conversion rates when you can achieve extraordinary results? By delving deep into your conversion funnel, we identify and address the crucial friction points that may hinder your growth.

Consistent Enhancement & Optimization

Armed with invaluable data and insights, we confidently deliver impressive results month after month, exceeding expectations at every turn. Through constant testing, constant tweaking, and a commitment to learning, we seize control of the chat channel.

Seamless Omnichannel Support

Transcending traditional communication boundaries, propelling your client conversations to new heights. Whether it's via email, chat, phone calls, or social media, we seamlessly connect with your customers across multiple platforms, ensuring exceptional support at every touchpoint.

Why Outsource?

Outsourcing, the strategic practice of benefitting from the expertise of external partners, delegates your company to streamline operations seamlessly. From data entry to software development, customer service to accounting, we entrust specific tasks to trusted third-party providers. By offloading non-core functions, your internal team gains the freedom to prioritize vital projects and central functions that pave the way for success.

Cost Efficient Partake substantial cost savings with outsourcing as your business slashes overhead expenses. Cut off the expenses associated with hiring and training full-time employees, along with benefits, taxes, and related financial burdens. Outsourcing proposes monetary efficiency as costs are primarily project-based, enabling you to select services that align with your budget estimates. And are more affordable rates compared to the costs of hiring full-time employees.

Improved Service Quality Outsourcing is not just about cost savings; it is about enhancing the quality of services your business delivers. Our trusted outsourcing providers bring invaluable experience and abundant resources to the table, enabling your business to offer superior service quality. By utilizing their expertise, you gain access to innovative solutions that not only save valuable time but also optimize financial resources.

Freedom and Flexibility Flexibility is a remarkable advantage of outsourcing that empowers businesses to tailor their services precisely to their needs. With the freedom to choose and pay only for the required services, companies can achieve their goals without compromising quality or straining resources. Adaptability is key, allowing businesses to swiftly respond to market shifts and evolving customer demands.

Get In Touch

Bengaluru, India

+91 79759 56017

inquiry@koclave.com

Our USP

Our industry-specific services are designed to bring down payroll costs by up to 30%, delivering substantial savings to our clients. We prioritize enabling businesses to enhance the overall customer experience and reputation. With our scalable solutions, we ensure that your business operations align with your evolving needs, driving flexibility and adaptability.