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Exemplary services in Business Process Management

Propel your business forward with BPM

Exercise Your Capacity with Limits

Imagine having the ability to handle an array of tasks and operations that would otherwise overwhelm your in-house team. With our outsourcing services, you gain the power to achieve more with limited resources, enabling your business to expand its horizons and captivate new customers. With the flexibility to scale up or down operations in response to market demands, you remain agile and ready to conquer new opportunities.

Business Process Outsourcing (BPO)

In today's fast-paced and fiercely competitive business environment, outsourcing has become the go-to choice for businesses of all sizes, from small startups to large corporations. As the landscape continuously evolves, outsourcing opens doors to new and innovative services that propel businesses forward.

  • Contact Center
  • Data Processing
  • Customer support
  • Tech Support
  • Technical Troubleshooting
  • Inbound Call Center
  • Outbound Call Center

Knowledge Process Outsourcing (KPO)

Elevate Your High-Level Tasks with Knowledge Process Outsourcing (KPO) that emerges as a game-changer. It revolutionizes the way businesses handle information-intensive tasks and knowledge-based processes. By outsourcing research, analysis, consultancy, and other high-level tasks, you tap into a world of expertise and efficiency.

  • Research services
  • Customer analysis
  • Portfolio analysis
  • Claims processing
  • Credit underwriting
  • Data analytics outsourcing
  • Content Moderation service

Human Resource Outsourcing (HRO)

Streamline Your HR Operations with HRO offers a strategic solution that empowers businesses to optimize their HR functions. By entrusting a trusted third party to administer HR operations, your business gains the freedom to redirect its attention towards growth-related objectives.

  • Recruitment
  • Training and development
  • Contract staffing /li>
  • Payroll processing
  • Accounting
  • Book keeping
  • Outbound Call Center

Technological Advancement

Outsourcing has become a catalyst for businesses to harness the power of technological advancements. By embracing outsourcing solutions, companies gain access to the latest technologies in their segment. This strategic move enables businesses to maintain a competitive edge and stay one step ahead of the curve. Outsourcing empowers companies to leverage cutting-edge technology and seamlessly integrate it into their operations, leading to enhanced efficiency, superior services, and increased customer satisfaction.

Koclave Advantage

In the ever-evolving global market, outsourcing solutions have emerged as the go-to solution for businesses seeking to excel. The shift towards online platforms, accelerated by the pandemic, has made delivering exceptional customer service a non-negotiable requirement.
At Koclave, we proudly offer top-notch outsourcing services that combine high quality with affordability. With our skilled workforce, we empower businesses to streamline operations, elevate customer experiences, and achieve unprecedented success.

Skilled Workforce We are handpicking highly skilled professionals with extensive expertise in the outsourcing field. Our competent workforce is adept at handling critical tasks such as back-office support, customer support, and data processing, ensuring top-notch service delivery.
Cost-Effectiveness Experience the perfect balance of cost-effectiveness and quality with Koclave. Our talented workforce, with their domain expertise, educational qualifications, and proficiency in spoken English, enables us to offer competitive pricing without compromising on the desired outcomes.
Level of Expertise Koclave boasts a proven track record of tackling complex challenges and delivering exceptional outsourcing solutions. Our expertise shines through as we overcome criticalities and consistently meet project timelines, providing you with superior results.
Scalability Enjoy the benefits of agility and scalability with Koclave. Our flexible approach allows us to continuously deliver high-quality outsourcing services that adapt to your evolving business needs. Scale your operations effortlessly with our reliable support.
Swift Turnaround Time With Koclave, you benefit from our skilled workforce and state-of-the-art technologies and infrastructure. This winning combination enables us to provide you with faster turnaround times, ensuring efficient and prompt service delivery.
Latest Technology We equip you with advanced tools and technologies, including phone connectivity, IVR systems, CRM software, predictive dialers, UPS, high-speed internet, and robust data privacy measures. We commit to providing you with the latest technology for enhanced efficiency and security.